Telecom 400
Intelligent reassurance at the heart of the home

Tunstall Telecom units form intelligent centers at the heart of the home to help all kinds of people both young and old live independently.

Contemporary styling and revolutionary technology are brought together to deliver exceptional levels of flexibility and performance.

• The Telecom 400 is designed to protect people living in their homes, apartments, condominiums or retirement residences.

• Equipped with an Amie personal radio trigger, the Telecom 400 can be used to raise an alarm call from anywhere in the home by simply pressing the radio trigger, or by pressing the large illuminated red button on the unit.

• Emergency calls can be sent to a dedicated 24-hour monitoring center; to staff carrying either pocket pagers or wireless telephones in a retirement residence; or to family members or friends.

The Telecom 400 can also provide additional peace of mind and reassurance by monitoring a wide range of events through the use of one hard-wired input and up to 4 radio sensor devices.

These include:

• Fall Detectors
• Smoke Alarms
• Carbon Monoxide
• Temperature
• Flood Detectors.

Through the use of PIR's, the Telecom 400 can also provide 24-hour inactivity monitoring for a greater level of personal reassurance.

How does it work?

When the Telecom 400 is activated from a private home to a professional monitoring center, the call details are displayed on a computer screen at the 24-hour monitoring center, showing the type of call and how the call was initiated.

Because the Telecom 400 has a powerful loudspeaker and sensitive microphone, hands free two-way speech automatically occurs between the caller and the response center operator.

In a retirement residence calls are automatically routed to staff carrying wireless telephones or pages that can display the room number and the alarm type, i.e., bathroom, bedside, etc. When wireless telephones are used, instant voice communication is established between the caller and the staff.

Call flexibility - The Telecom 400 can store up to 6 different telephone numbers to call when an alarm is raised. It can call professional monitoring centers, or friends, relatives and neighbours on ordinary telephones. One of the greatest benefits of the Telecom 400 is that who it calls, and the order in which it tries these telephone numbers, depends upon the type of alarm that has been raised.

Who is it for?

The Telecom 400 provides numerous benefits for:

• Elderly, infirm or disabled people.
• Individuals who have been discharged from hospital and require additional support and assistance at home.
• People subject to domestic violence or racial harassment.
• Those living in high crime areas.
• People of any age living alone.
• Small businesses where individuals are at risk through the handling of valuable goods or money.

• Allow residents to summon help using a waterproof, wireless pendant from anywhere in their suites, as well as detect accidents involving falls.
• Allow emergency calls to be placed to pocket pagers, cellular or wireless telephones, telephone PBX, professional monitoring centers, or relatives, friends, etc.
• Detect wanderers attempting to leave the facility when attached to a wanderer monitoring system.
• Locate and provide protection for staff members in the facility using wireless pendants.
• Provide hands-free operation both during an emergency call, and for responding to regular telephone calls, thereby reducing the risk of falls.
• Provide audio and visual aids for the visually and hearing impaired for example to alert an incoming call.
• Detect and monitor activity in the resident's suite. It can raise an alarm when the resident has been inactive for a pre-set time period each day.
• Raise an alarm when a fire or carbon monoxide is detected in a resident's suite.
• Monitor and report on temperature fluctuations, such as refrigerator compressor failures, etc.
• Provide an outreach program for seniors in the community.
• Provide a full payback solution for retirement home owners by using a telephone PBX switch.

Peripheral Registration
- Allows radio sensors to be easily assigned to the Telecom 400.

Flexibility
- 4 radio sensors and 1 hardwired input and 1 hardwired output - for added flexibility to address future monitoring requirements.

Programming Options
- Emergency calls can be directed to a professional monitoring center, pocket pagers, wireless telephones or a telephone switch.

Ultimate Reliability
- Essential where life critical equipment is used. Telecom 400 is ETL approved to UL standards UL1635, UL1637.

Dedicated Frequency
- Telecom 400 operates at 312 MHz (FM).

Added Re-assurance
- Automatic Battery Monitoring - ensures that the Telecom 400 calls the 24-hour response center when the battery in the Amie is low without the need for the user to raise a test call.

High Quality Speech
- Duplex speech utilising Hands Free Voice Switching (HVS) technology provides exceptional speech quality.

Easy Setting of Alarms
- The option of an 'Away button' for enabling and disabling inactivity monitoring.

Answer your Phone via a Personal Trigger
- Remote call answering facility allows a telephone call to be answered from the comfort of an armchair by pressing the personal trigger.

Volume Keys
- Easy to reach and provides the user with volume control of both the callers speech and the ringing tone.

Cancel Button
- The yellow button allows you to accept and end telephone calls quickly and easily. You can also cancel false alarm calls if you need to.

Alarm Button
- The integral alarm button will raise a call, (but the Telecom 400 can have a delay configured to allow you to cancel the alarm call if you accidentally press the radio trigger).

Power Failure Warnings
- If Telecom 400 loses power, it can make a call to a monitoring center to let the center know that it has lost power. The Telecom 400 can continue up to 20 hours using a rechargeable battery backup.

Line Disconnect Warning
- Telecom 400 will warn the user if the telephone line has been disconnected.

Personal Trigger - worn round the neck, on the wrist or attached to an item of clothing, personal triggers enable a call for help to be raised anywhere in the home or garden. Additional triggers are available in either "mouse" or "pendant" styles.

Price: $99.00 CAD

Fall Detector - clipped to clothing, it automatically detects a serious fall and raises an alert without the user having to press a button.

Item Number: 66004/03 Price: $279.00 CAD

Pull Cord - can be either wireless or hard wired to provide additional reassurance in bathrooms and bedsideo

Item Number: D64604/02 Price: $129.00 CAD

Radio Output Module (ROM) - allows other compatible devices, to transmit a signal to a Telecom 400, 4000 and other Tunstall telecare enabled systems, eliminating the need to hard wire peripherals

Price: $179.00 CAD

Future expansion is easy with the addition of these sensors. The Telecom 400 system can be fully customized to meet your individual needs.

Smoke Detector - provides greater reassurance than a standard smoke detector. Firstly by sounding a local audible alarm and secondly by activating the Telecom home unit which automatically raises a call at the response center

Wireless PIR (Movement Detector) - used for inactivity monitoring as well as intruder (activity) monitoring

• Sounder Beacon
• Carbon Monoxide Detector
• Flood Detector
• Temperature Sensor
• Pressure Mat

Telecom 400 System

$495.00 CAD

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1-800-931-3707